l66's Privacy Policy
How your personal information is collected, stored, and protected — l66's full privacy policy is presented here in detail.
Introduction and Scope
This privacy policy ("Policy") describes our practices regarding your personal information through the l66 platform.
This policy applies to the l66.cam website and all related services. By using our services, you agree to the terms described in this privacy policy. This policy should be read alongside our Terms and Conditions.
Data Collection
We may collect your information in the following ways.
Registration Information
Information you provide when creating an account includes:
- Full name and date of birth
- Email address
- National ID information (for identity verification)
- Username and password
Financial Information
Information required to process transactions:
- bKash, Nagad, or Rocket account number
- Deposit and withdrawal history
- Transaction amounts and dates
- Payment method details
Device and Technical Information
Information automatically collected from your device:
- IP address and location data
- Browser type and version
- Device type and operating system
- Cookie and session data
Gaming Activity Information
Information related to your activity on the platform:
- Play history and preferences
- Bonus claim and usage records
- Session time and activity logs
- Support chat records
Purpose of Data Use
We use the information collected for the following purposes.
Account Management
Information is used to create, verify, and maintain your l66 account. The primary purpose is identity confirmation and ensuring security.
Transaction Processing
Financial information is used to smoothly process deposits and withdrawals via bKash, Nagad, and Rocket.
Customer Support
Information is used to quickly resolve your issues through 24/7 live chat support in Bengali and to improve service quality.
Fraud Prevention
Information is used to detect and prevent illegal activity, money laundering, and fraud, and to maintain platform security.
Service Improvement
Information is used to continuously improve the platform's games, bonuses, and overall service quality by analyzing user experience.
Communication
Information is used to keep you informed about important account notifications, promotional offers, and updates.
Data Sharing Policy
We do not sell your personal information to third parties. However, information may be shared in certain circumstances.
Service Provider Partners
We work with trusted third-party service providers who assist in operating our business. These include payment processing companies (bKash, Nagad, Rocket), game software providers (Pragmatic Play, Evolution Gaming, Spribe, JILI, PG Soft, and others), cybersecurity service providers, and data analytics firms. These partners operate under strict confidentiality agreements.
Legal Obligations
Information may be disclosed as necessary to comply with court orders, government directives, or applicable laws. Additionally, we may cooperate with law enforcement agencies in investigating fraud, money laundering, or other illegal activities.
When Information Is Not Shared
We do not sell or transfer your information to any third party for the following purposes:
- Sale to other companies for marketing or advertising purposes
- Commercial transactions with unrelated third parties
- Any non-essential purpose without your explicit consent
Cookie Policy
The l66 platform uses cookies to improve your experience.
Essential Cookies
These cookies are essential for the basic functionality of the platform. They are required to maintain your login session, security verification, and basic navigation. These cookies cannot be disabled.
Analytical Cookies
These cookies are used to understand how you use our platform. Through them, we can identify the most popular pages and games and improve them further.
Preference Cookies
These cookies are used to remember your preferences and settings. They help with language preferences, game history, and providing a personalized experience.
Managing Cookies
You can control cookies from your browser settings. However, disabling non-essential cookies may limit some platform functionality.
Data Protection Measures
We maintain industry-standard security measures to protect your information.
Encryption
Strong encryption technology is used when storing and transferring all sensitive information.
Access Control
Only authorized personnel have limited access to necessary information. All access is logged and monitored.
Secure Storage
Information is stored on secure servers, and regular backups and security audits are conducted.
Continuous Monitoring
24/7 system monitoring and intrusion detection systems are active to identify unusual activity.
Response to Security Breaches
If a security breach occurs and affects your information, we will notify you by email as quickly as possible. You will be informed in detail about the nature of the breach, the potential impact, and the remedial steps we have taken.
Your Rights
You have important rights over your personal information.
Right to Access Information
You can request to view all personal information we hold about you at any time. We will provide this information within 30 days.
Right to Correct Information
If any of your information is incorrect or incomplete, you can request a correction. This can be done through account settings or via the support team.
Right to Delete Information
In certain circumstances, you can request the deletion of your information. However, legal obligations and financial transaction records may require some information to be retained.
Right to Object to Processing
If you do not wish to receive marketing communications, you can request to stop them at any time. The ability to object to processing that is necessary for providing core services is limited.
Data Retention Period
We retain different types of information for different periods.
While Account Is Active
Account information, gaming history, and preferences are retained for as long as your account remains active. When an account is closed, personal information is deleted within a specified period.
Financial Transaction Records
Transaction records may be retained for an extended period to comply with financial regulations, anti-money laundering laws, and for audit purposes.
Inactive Accounts
Information from long-term inactive accounts is reviewed regularly. Unnecessary information is securely deleted, while records required for legal compliance are retained.
Protection of Minors
The l66 platform is for users aged 21 and above only.
Age Verification
We do not knowingly collect information from or provide services to anyone under the age of 21. An age verification process is followed at the time of registration. If we are informed that we have unknowingly collected information from a minor, that information will be immediately deleted and the account will be closed. To learn more about responsible gaming, visit our Responsible Gaming page.
Policy Changes
We may update this privacy policy from time to time.
Notification of Changes
If any significant changes are made to this privacy policy, we will send a notification to your registered email and display a clear notice on the platform. The date of any change will always be visible at the top of the page as the "Last Updated" date.
Ongoing Consent
Continued use of the platform after changes are made will be considered as your agreement to the updated privacy policy. If you do not agree to the new policy, please stop using the platform and request account closure.
Contact Us
Contact us for any privacy-related questions or concerns.
Privacy Contact
For more information, please also visit our Terms & Conditions and Responsible Gaming page.